Delivery & Shipping Information
At Just Cabinets Furniture & More, we strive to deliver your order as quickly and efficiently as possible. We realize that the sooner you receive your purchase, the sooner you can enjoy it in your home. Below you’ll find some answers to the more commonly asked questions. If you don’t find your answer here, feel free to contact us with any additional questions.
We'll pay for your Home Delivery/Free Home Delivery promotions:
If your order qualifies for this promotion during specified promotional timeframe, you'll receive your home delivery at no cost to you! You should expect your sales receipt to reflect a charge for home delivery and a credit to offset that charge. Max. delivery charge value $250. Applies to our local delivery zones only. Contact us for details. Minimum purchase of $1499.99 required. Promotion credit must be applied toward Home Delivery charge at time of order. No cash back. Not valid on previous purchases.
Why is there a delivery charge on my receipt?
In order to ensure our delivery team has the correct customer, address, product information and time allotted for your delivery, our system requires these codes/charges to be added to your order. We offset those home delivery charges by adjusting your purchased product total to reflect a credit, which covers the delivery fee.
Your sales associate should explain this to you at checkout. If you have any questions about your order or home delivery charges, contact the store you purchased the product from or call customer service at 1-855-919-9190.
Where do you deliver?
We can deliver your product to any state in the continental USA. At this time we cannot deliver to AK, HI nor internationally. The delivery address must be a valid street address; we cannot deliver to PO/APO boxes.
Who will be delivering my product?
We use a variety of shipping partners, such as Fedex and other regional and national carriers. Based on the type of product purchased, and to where it is being shipped, we will determine the optimal carrier for your order. Our standard delivery is “tailgate delivery” which means the customer would be responsible to get the furniture from the truck in to the home. If you are interested in placement of your furniture somewhere other than “tailgate”, please contact us, and we will price and coordinate the services requested. For local deliveries within a certain range of our store locations, extended white-glove services are included in the delivery fee.
Can I view information about my scheduled home delivery appointment anywhere?
Yes, this information is available for orders being delivered through our local home delivery program. Within 48 hours of your scheduled appointment, enter your phone or invoice number below. You will see your scheduled appointment day, appointment time window, the name of your driver and more!
How much is the delivery charge?
The delivery charge varies, and is determined by the size and weight of the item(s), along with the zip code to which it is being shipped or delivered. Delivery charges are calculated in your shopping cart.
When will my order ship?
Most items ship within 24 hours and arrive within 3-5 business days of shipment date as long as items are in-stock.
Will I be notified when my order ships?
Yes, you will receive an email notification when your order ships.
Do I have to be home for the delivery of my order?
For select smaller items shipped via Fedex, you do not have to be home. For larger items, you must be at home to receive the product.
How will I know when my order is going to be delivered?
For Fedex delivered product, you will receive a tracking number via email notification. For other delivery carriers, you will be contacted by the delivery company to schedule a time for delivery. Our delivery companies offer a 4-hour window when scheduling deliveries.